Frequently Asked Questions

Welcome to AnnoBolt's FAQ page! Here you'll find answers to the most common questions about our anodised fasteners, ordering, shipping, and more. If you can't find what you're looking for, please don't hesitate to contact us.

How do I place an order?

Placing an order is simple! Browse our range of anodised fasteners, select your preferred colour and quantity, then add items to your basket. When you're ready, click on your basket and proceed to checkout. You'll need to provide your shipping address and payment information. Once your order is confirmed, you'll receive an email confirmation with your order details.

What payment methods do you accept?

We accept all major payment methods as displayed at checkout. All payments are processed securely through our trusted payment providers, ensuring your financial information is protected. Payment must be made in full at the time of ordering.

How long does shipping take?

Orders are typically processed within 1-2 business days (Monday-Friday, excluding bank holidays). Once dispatched:

Royal Mail Tracked 48 – typically aims for delivery within 2–3 working days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by delays outside of our control.

Can I track my order?

Yes! Once your order has been dispatched, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor your delivery and see when your package will arrive.

What is your return policy?

We want you to be completely satisfied with your purchase. You have 30 days from the date of delivery to return eligible items for a refund or exchange. Items must be unused, in their original condition, packaging and unopened, and accompanied by proof of purchase. Please note that you'll be responsible for return shipping costs unless the item is faulty or we made an error with your order. For full details, please see our Returns Policy.

What are your products made from?

Our anodised fasteners are manufactured from T6 6061 grade aluminium. They're available in a wide variety of colours and are designed for decorative purposes to enhance the visual appeal of your vehicle. Please follow manufactures guidelines, we cannot be held responsible for inappropriate installation of our products.

Are your fasteners suitable for motorsport use?

Our products are designed and sold for decorative purposes only. While we're passionate about motorsport and understand the demands of competitive racing, customers are responsible for ensuring that any products purchased are suitable for their intended application. We recommend consulting with a qualified professional before installation, especially for any safety-critical applications.

What colours do you offer?

We offer a wide variety of colours for our anodised fasteners, allowing you to personalise your vehicle to match your unique style. Please note that colours may vary slightly from images displayed on screen due to monitor settings, and anodising can result in minor variations in finish and colour shade between batches.

Can I customise my order?

We offer various colour options to help you create something truly unique. Browse our product range to see the available colours and options for each product.

Do you ship internationally?

Unfortunately, at the moment we do not ship internationally, sorry!

What if my item arrives damaged or faulty?

If you receive a damaged or faulty item, please contact us immediately with photos of the damage. We'll arrange a replacement or full refund, including return shipping costs. Your satisfaction is our priority.

Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible. If your order hasn't been processed or dispatched yet, we'll do our best to accommodate your request. Once an order has been dispatched, you'll need to follow our standard returns process.

Do you offer bulk or trade discounts?

For bulk orders or trade enquiries, please contact us directly. We're happy to discuss your requirements and see how we can help.

How do I contact you?

You can reach us by email at info@annobolt.com. We aim to respond to all enquiries within 1-2 business days. For order-specific questions, please include your order number in your message.

Are your products covered by warranty?

Our products are sold for decorative purposes and come with your standard statutory consumer rights under UK law. If you receive a faulty product, we'll provide a replacement or refund in accordance with our returns policy and UK consumer protection legislation.

Still have questions?

If you can't find the answer you're looking for, please don't hesitate to get in touch. We're here to help and happy to answer any questions about our products or services.