Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to AnnoBolt. The terms “we”, “us” and “our” refer to AnnoBolt.
AnnoBolt operates this website and online store, including all related information, content, features, tools, products and services provided to you (the “Services”). Our online store is powered by Shopify.
These Terms of Service, together with any policies referenced within them, set out the terms that apply when you access our website, use our Services or purchase products from AnnoBolt.
Please read these Terms of Service carefully before using our website or placing an order.
By accessing our website, using our Services or purchasing from us, you agree to these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you should not use our Services.
ABOUT ANNOBOLT
AnnoBolt specialises in customisable anodised aluminium fasteners for automotive and motorsport applications.
Our aluminium fasteners are manufactured from 6061-T6 aluminium and are available in a variety of anodised colours.
Unless expressly stated otherwise in an individual product description, our aluminium fasteners are intended for decorative, non-safety-critical applications only.
SECTION 1 – ACCESS AND USE OF OUR WEBSITE
By using our website or placing an order, you confirm that you have the legal capacity to enter into a binding contract.
If you create an account with us, you are responsible for maintaining the confidentiality and security of your account details.
You agree that any information you provide to us, including your name, email address, billing information and delivery information, is accurate, current and complete.
You must not use our website or Services for any unlawful or fraudulent purpose.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to ensure that product descriptions, specifications, photographs and other information displayed on our website are accurate.
However, the appearance of products may vary slightly from photographs displayed online.
AnnoBolt is not liable for damage, injury or loss resulting from the misuse of our products. Please always ensure products are suitable for their intended application and installed in accordance with the vehicle manufacturer's specifications.
Anodising is an electrochemical finishing process, and slight variations in colour, shade and finish may occur between individual components and production batches. Colours may also appear different depending on lighting conditions and screen settings.
Please note that repeated tightening, loosening, installation or removal may cause the anodised finish to scratch, fade or wear over time.
Product descriptions and specifications may be updated where necessary.
We reserve the right to discontinue products or change our product range without prior notice.
Nothing in these Terms affects your statutory rights as a consumer, including your right to receive goods that are as described, of satisfactory quality and fit for their intended purpose.
SECTION 3 – PRODUCT USE AND SUITABILITY
Unless expressly stated otherwise in the individual product description, AnnoBolt aluminium fasteners are sold for decorative, non-safety-critical applications only.
Customers are responsible for ensuring that the product, material, dimensions and specification selected are suitable for their intended application.
Products should always be installed correctly and in accordance with the vehicle or equipment manufacturer's specifications and requirements.
Where appropriate, installation should be carried out or checked by a suitably qualified person.
AnnoBolt aluminium fasteners should not be used for safety-critical, structural or load-bearing applications unless the individual product is expressly stated by AnnoBolt as suitable for that purpose.
If you are unsure whether a product is suitable for a particular application, you should obtain appropriate professional advice before installation or use.
SECTION 4 – ANODISED FINISH AND COLOUR VARIATION
Anodising is an electrochemical finishing process and, by its nature, slight variations in colour, shade and finish may occur between individual components and between production batches.
Minor cosmetic variations or surface marks may also occur as a result of the manufacturing and anodising processes.
Colours may appear differently depending on lighting conditions, surrounding materials, photography and individual screen or display settings.
For these reasons, we cannot guarantee an exact colour match between products purchased at different times or manufactured in different production batches.
Please note that repeated tightening, loosening, installation or removal may cause the anodised finish to scratch, fade or wear over time.
These normal variations do not affect your statutory rights where a product is faulty, damaged, not as described or otherwise does not meet the requirements of applicable consumer law.
SECTION 5 – ORDERS
When you place an order through our website, you are making an offer to purchase the products contained in your order.
After placing an order, you will receive an email acknowledging that we have received it.
This acknowledgement does not necessarily mean that your order has been accepted.
A contract between you and AnnoBolt is formed when we accept your order and confirm that your products have been dispatched.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
- A product is unavailable;
- There has been an obvious pricing or product information error;
- We are unable to obtain authorisation for payment;
- We reasonably suspect fraudulent activity; or
- We are unable to fulfil the order.
If we cancel an order after payment has been taken, we will refund the relevant amount.
Please check your order carefully before submitting it.
SECTION 6 – PRODUCT AVAILABILITY
All products are subject to availability.
We may limit the quantities available for purchase, discontinue products or introduce new products at any time.
Where a product becomes unavailable after you have placed an order, we will contact you and, where appropriate, issue a refund.
SECTION 7 – PRICES, VAT AND PAYMENT
Prices are displayed in British Pounds (GBP).
Where applicable, prices include VAT.
Delivery charges are calculated separately and displayed during checkout before you complete your purchase.
We reserve the right to change our prices at any time. Any price changes will not affect an order that has already been accepted.
If we discover an obvious pricing error relating to an order, we may contact you before dispatch to give you the opportunity to continue with the order at the correct price or cancel it.
Payment must be made using one of the payment methods available at checkout.
Payments are processed securely through our payment providers.
SECTION 8 – SHIPPING AND DELIVERY
We aim to process and dispatch orders within 1–2 working days.
Orders are normally dispatched Monday to Friday, excluding UK bank holidays.
Delivery times displayed on our website or at checkout are estimates unless expressly stated otherwise.
Once an order has been dispatched, the time taken for delivery depends upon the delivery service selected.
While we will always do our best to dispatch orders promptly, delays may occasionally occur with Royal Mail or other delivery providers which are outside AnnoBolt's direct control.
Where applicable, tracking information will be provided after your order has been dispatched.
Where AnnoBolt arranges delivery, the goods remain at AnnoBolt's risk until they come into the physical possession of you or a person identified by you to receive them.
Nothing in this section affects your statutory rights in relation to delivery.
SECTION 9 – RETURNS, CANCELLATIONS AND REFUNDS
We want you to be satisfied with your purchase.
Our returns, cancellations and refunds are handled in accordance with our Returns & Refund Policy, which can be viewed here:
/policies/refund-policy
Where you are purchasing as a consumer, nothing in our Returns & Refund Policy or these Terms affects any statutory rights you may have.
If a product is faulty, damaged, not as described or otherwise does not meet your statutory rights, please contact us so that we can resolve the matter.
SECTION 10 – INTELLECTUAL PROPERTY
The content of the AnnoBolt website, including our branding, logos, product photography, graphics, designs, written content and other materials, is owned by or licensed to AnnoBolt unless otherwise stated.
This content is protected by applicable intellectual property laws.
You may access and use our website for personal and lawful purposes.
You must not reproduce, distribute, modify, republish, commercially exploit or otherwise use our website content without our prior written permission, except where permitted by law.
The AnnoBolt name, branding, logos and associated designs must not be used without our prior permission.
SECTION 11 – THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or use services provided by third parties.
We are not responsible for the content, availability, privacy practices or policies of third-party websites that we do not control.
If you choose to visit a third-party website, you should review its applicable terms and privacy policies.
Our online store is powered by Shopify. Shopify provides the ecommerce platform that enables us to sell our products to you, but your contract for the purchase of AnnoBolt products is with AnnoBolt.
SECTION 12 – PRIVACY AND DATA PROTECTION
We take the protection of your personal information seriously.
Information about how we collect, use, store and protect personal information is contained in our Privacy Policy:
/policies/privacy-policy
Our website and ecommerce services are provided using Shopify and other service providers that may process personal information in order to provide their services.
Please refer to our Privacy Policy for further information.
SECTION 13 – CUSTOMER REVIEWS AND FEEDBACK
If you provide us with a review, photograph, suggestion or other feedback, you confirm that you have the right to provide that material.
You must not submit material that is unlawful, defamatory, abusive, misleading, infringes another person's intellectual property rights or contains malicious software.
Where you provide content for publication or promotional use, you grant AnnoBolt permission to use that content for reasonable business and marketing purposes, subject to applicable law.
SECTION 14 – ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, specifications, prices, promotions, delivery charges, availability or other information.
We reserve the right to correct errors and update information where necessary.
Where an error affects an order you have already placed, we will deal with the matter fairly and in accordance with applicable consumer law.
SECTION 15 – PROHIBITED USES
You must not use our website or Services:
- For any unlawful or fraudulent purpose;
- To violate any applicable law or regulation;
- To infringe our intellectual property rights or the rights of another person;
- To transmit malicious code, viruses or other harmful material;
- To obtain or attempt to obtain unauthorised access to our website or systems;
- To collect personal information about others unlawfully;
- To impersonate another person or organisation;
- To send spam or other unsolicited communications; or
- In any way that could damage, disable or interfere with the operation or security of our website.
We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been breached.
SECTION 16 – DISCLAIMER AND CONSUMER RIGHTS
Information provided on our website is intended to provide general product information and should not be treated as specialist mechanical, engineering or vehicle-specific advice.
Customers are responsible for checking the suitability and specification of products for their intended application.
Nothing in these Terms excludes or restricts your statutory rights.
If you are purchasing as a UK consumer, AnnoBolt has a legal duty to supply products that comply with applicable consumer law, including products being of satisfactory quality, fit for purpose where applicable and as described.
Nothing in these Terms excludes or limits our liability where it would be unlawful for us to do so, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation.
SECTION 17 – LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
For consumers, nothing in these Terms limits your statutory rights or any remedies available to you under applicable consumer law.
Subject to those rights and to the extent permitted by law, AnnoBolt will not be responsible for losses that were not reasonably foreseeable when the contract was entered into.
If you use products purchased from AnnoBolt for business or commercial purposes, we will not be responsible for loss of profits, loss of business, business interruption or loss of business opportunity to the extent permitted by law.
SECTION 18 – FORCE MAJEURE
We will not be responsible for a failure or delay in performing our obligations where that failure or delay results from circumstances outside our reasonable control.
Such circumstances may include severe weather, natural disasters, strikes, transport disruption, interruption to postal or courier services, war, civil emergencies, pandemics, government restrictions or major failures of communications or technology infrastructure.
This section does not affect any rights you may have under applicable consumer law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
SECTION 20 – WAIVER
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision later.
SECTION 21 – CHANGES TO THESE TERMS
We may update these Terms of Service from time to time, for example to reflect changes to our products, Services, business practices or applicable law.
The latest version of these Terms will be published on this page.
Changes will apply from the date the updated Terms are published unless otherwise stated.
Changes will not retrospectively alter the terms applicable to an order already accepted unless required by law.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer, you may also have rights under the laws applicable in the part of the United Kingdom or other jurisdiction in which you live, where those rights apply and cannot lawfully be excluded.
Nothing in these Terms is intended to restrict any right you may have to bring proceedings in a court that has jurisdiction under applicable law.
SECTION 23 – YOUR CONSUMER RIGHTS
If you are a consumer, you have legal rights in relation to products purchased from us.
These include rights relating to goods that are faulty, not as described or not of satisfactory quality.
These rights are separate from and in addition to any rights provided by AnnoBolt's own policies.
Nothing in these Terms affects your statutory consumer rights.
Further information about consumer rights is available from Citizens Advice or your local Trading Standards service.
SECTION 24 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Returns & Refund Policy and any other policies expressly incorporated into these Terms, form the agreement between you and AnnoBolt relating to your use of our website and purchases from us.
SECTION 25 – CONTACT INFORMATION
If you have any questions about these Terms of Service, an order or an AnnoBolt product, please contact us:
AnnoBolt Ltd
Email: info@annobolt.co.uk
Website: www.annobolt.co.uk
Thank you for choosing AnnoBolt. We're excited to help you personalise your pride and joy!
