Privacy Policy

Last updated: 2026

AnnoBolt Ltd (“AnnoBolt”, “we”, “us” or “our”) operates this website and online store.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, make a purchase, contact us or otherwise use our services.

Our online store is powered by Shopify, which enables us to provide our website and ecommerce services.

Personal Information We Collect

Depending on how you interact with AnnoBolt, we may collect and process the following types of personal information:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order and transaction information
• Payment and payment confirmation information
• Account information, where applicable
• Products you view, purchase, return or exchange
• Communications you send to us
• Device and browser information
• IP address
• Information about how you use and interact with our website
• Cookie and similar technology information

Payment information may be processed by Shopify and our payment providers. We do not necessarily receive or store your complete payment card details ourselves.

How We Collect Your Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, subscribe to marketing or otherwise provide information to us.
• Automatically when you use our website, including through cookies and similar technologies.
• From service providers that help us operate our website and business.
• From other third parties where permitted by law.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfil your orders
• Process payments
• Arrange delivery
• Manage returns, refunds and exchanges
• Provide customer service
• Communicate with you about your order or account
• Maintain and improve our website and services
• Prevent and detect fraud or other unlawful activity
• Maintain the security of our website
• Keep appropriate business, tax and accounting records
• Comply with our legal and regulatory obligations
• Send marketing communications where permitted
• Measure and improve our marketing and advertising where permitted

Legal Basis for Processing

Under UK data protection law, we rely on different legal bases depending on why we are using your information.

These may include:

Performance of a contract – where processing is necessary to process your order, take payment, arrange delivery, manage returns or otherwise provide products and services you have requested.

Legal obligations – where we need to process or retain information to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests – where necessary for legitimate business purposes such as preventing fraud, maintaining website security, providing customer service and improving our business, provided those interests are not overridden by your rights and interests.

Consent – where we rely on your permission, for example for certain marketing activities or non-essential cookies where consent is required.

Where we rely on consent, you may withdraw that consent at any time.

How We Share Personal Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Shopify
• Payment processors
• Delivery and postal providers
• IT, website and cloud service providers
• Accounting and professional service providers
• Analytics providers
• Marketing and advertising providers where applicable
• Government authorities, regulators or law enforcement where required by law

We only share personal information where there is an appropriate reason to do so.

We may also disclose information where necessary to protect our legal rights, investigate fraud or unlawful activity, comply with legal obligations or in connection with a sale, restructuring or transfer of our business.

Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information when you access or use our store in order to provide its services and operate the ecommerce platform.

Information you provide through our store may therefore be processed by Shopify and its service providers, including in countries outside the United Kingdom.

You can find further information about how Shopify processes personal information in the Shopify Consumer Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, maintain website security, understand how our website is used and, where applicable, support advertising and marketing.

Some cookies are necessary for the website and online store to function correctly.

Other cookies, such as certain analytics, advertising or marketing cookies, may require your consent.

Where consent is required, you can choose whether to accept those cookies through the cookie controls available on our website and can change your preferences where those controls allow.

You can also control cookies through your browser settings, although disabling certain cookies may affect the functionality of the website.

The ICO currently requires organisations to give users clear information about cookies and provide an appropriate means of consenting to cookies that are not strictly necessary. ICO

Marketing Communications

Where permitted by law, we may use your information to send you information about AnnoBolt products, offers, launches and other news that may be of interest to you.

Where your consent is required, we will obtain it before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails or by contacting us.

Unsubscribing from marketing will not prevent us from sending essential communications relating to your orders, transactions or account.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

International Transfers

Some of our service providers, including Shopify and its service providers, may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax and regulatory requirements and to establish or defend legal claims.

Retention periods may vary depending on the type of information and why we hold it.

For example, order and transaction information may be retained for the period required for accounting and tax purposes.

Marketing information may be retained until you unsubscribe, withdraw your consent where applicable, or the information is no longer required.

Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Please do not send sensitive or confidential information to us through insecure communication channels.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing
• Request the transfer of certain information to you or another organisation
• Withdraw your consent where processing is based on consent

These rights are not absolute and may be subject to legal exceptions.

To exercise your rights, please contact us at info@annobolt.com.

We may need to verify your identity before processing your request.

Children's Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children where this would not be lawful.

If you believe a child has provided personal information to us inappropriately, please contact us.

Complaints

If you have concerns about how we collect or use your personal information, please contact us first at info@annobolt.com so that we can investigate your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information about making a complaint is available on the ICO website.

The ICO says UK organisations should inform people of their right to complain to the ICO and provide appropriate contact information. ICO

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or privacy practices.

Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or if you would like to exercise your data protection rights, please contact:

AnnoBolt Ltd
Email: info@annobolt.com

For the purposes of applicable UK data protection law, AnnoBolt Ltd is the data controller of the personal information described in this Privacy Policy.